Best File Type to Upload to Yearbookavenue

Where do I mail service my photo CDs so Memory Book Company tin load them onto my account?
We recommend using UPS or FedEx and then y'all can track your CDs. Please send the CDs to the post-obit address:

Memory Book Visitor
304 Curry Dr.
Sedalia, MO 65301

Please let your client service consultant know the CDs are on their style by calling ane-800-247-1526.

How long will it take to get my photos/CDs uploaded once Retentivity Book Company receives them?
It will mostly have three to five business days later Memory Volume Company receives your images to upload them to your business relationship. In one case your images are uploaded, you will receive an electronic mail notification.

Will pop-upwards blockers prevent the site from working properly?
Some functions in Memory Book Online™ require using popular-upwardly windows. If y'all are using a pop-upwardly blocker, please set it to allow pop-ups from the Retentivity Book Online™ site.

Where are the images I accept uploaded?
They are in the category y'all selected during the upload process. If y'all do not choose a specific category for your images, they will automatically upload into the Inbox Staff folder. In order to exist able to place these images on your pages, they volition have to be moved into a category.

How exercise I move images in the Paradigm Organizer?
In the Image Organizer, click on the thumbnail of the image yous would like to move and drag information technology to a category folder on the left. Make certain the folder into which yous are moving the image is highlighted before you lot let go. Notation: You cannot movement a folder into another folder in the Image Organizer at this time.

Can I delete images from my Image Organizer?
Yep. You can as well delete categories by starting time deleting all of the images in that category. You lot cannot delete images that have been used in your yearbook. Note: Exercise NOT delete portrait images from your Image Organizer. Instead, mark them as "Don't Apply Portrait."

I have kids who weren't there on picture day, and I have no picture for them. Where do I get a "no photo" film?
"No Photo" clipart is available nether the Portraits category in the No Photo folder.

How practise I upload a single retake photo to my portrait categories?
Upload the photo to the Inbox Staff folder. Subsequently you have successfully uploaded the photo into your Image Organizer, you may drag and drop this photo into the right grade/classroom listed on the left side of your folio. Assign a name and relieve. This portrait will at present flow with the residual of the class when using the Flow feature.

Tin can I edit photoboxes or add backgrounds on portrait pages?
Yes. Afterwards you auto flow your portrait pages, open up them in the Folio Editor to edit them

Can I move portraits around after they are placed on the page?
Aye. All the same, make sure when moving photos to keep the names with the photos. For major changes, consider reflowing the unabridged page to proceed the photos and names lined upwards correctly.

How exercise I correct the spelling of a person's name?
To right the spelling of a educatee's name, go to your Image Organizer. Double-click on the "Portraits" section, and find the student whose name you wish to change. Double-click on that student, and so click the "Edit" button to the correct of the name. Change the proper name and info equally needed, and click "Okay" when finished. Finally, click "Apply Changes."

How do I change the class assignment of a student?
Using your Image Organizer, find the pupil you desire to move. Drag and drop the pupil into the right classroom listed on the left side of your screen. Your student should now flow with the correct class when you lot use the Catamenia feature.

I cannot run across the preview or salve buttons when I am trying to flow my pages. What do I do?
There are two things to bank check. Get-go, make sure that there aren't too many toolbars on your Internet browser. If there are, you can go to View > Toolbars to uncheck any toolbars such as Yahoo, Google, etc. Second, make your screen resolution bigger. If this doesn't work, make the screen you lot are working with smaller. You volition now run into a ringlet bar y'all can use to scroll up and downwardly to see the Preview or Salvage buttons.

Is it possible to download images from Memory Book Online™ and put them on my computer?
No. However, delight contact your customer service consultant if you are concerned about an prototype uploaded to your business relationship or placed in your yearbook.

Tin we create our cover or endsheets online?
This feature is currently unavailable.

Can we wrap text around images/elements?
While a text wrap function is not available, new to MBO 2014 is the "text on a path" tool. This allows MBO users to create text on an Arch, or on a circle. Check out page vi of the MBO transmission, or call Tech Back up for help using this new feature.

Why tin can't we get a loftier-resolution PDF of every page?
Nosotros have many schools using Retentivity Book Online™. Providing access to loftier-resolution PDFs would crusade a huge impact on our system and crusade a slowdown. However, we are continually looking for ways to meliorate our PDF quality, including the possibility of offer loftier-resolution PDFs.

Why is there a imperial bar that spans two adjoining pages in the Page Ladder?
The royal bar means that the two pages are a two-folio spread.

How do I save a page as a template?
Go to File > Salvage As Template. Afterwards you proper noun and save the template, it will be under Designs (right side of your screen) > Custom > My Templates.

Can nosotros save ii-page spreads as templates?
Yes. Brand sure y'all are viewing pages every bit Facing Pages (View > Facing Pages). Then become to File > Relieve Every bit Template. At the prompt, blazon in the name of your template and choose Both Pages before selecting Save.

How do I lock elements on a page?
With the item selected, click the Padlock icon on the toolbar. The handlebars around the object will turn into locks. To unlock, merely select the locked object and select the Padlock icon on the toolbar.

How do I save a Click-Due north-Go template?
First, select the elements you would like to save equally a Click-N-Go template. Then, become to File > Save Every bit Click-Northward-Go. After you proper name and salvage the template, it will be nether Designs (right side of your screen) > Custom > My Click-Due north-Get!

I cannot login to my Memory Volume Online™ account. What practice I do?
Brand sure you cull Adviser when using the adviser password and Staff when using the staff countersign. Also, make sure you have called the correct Job Year (default is 2013) and have typed in the correct Task # and Password. If everything is correct, but yous however can't log in, restart your figurer and/or closing your browser completely and and so endeavor again. If you lot accept had too many unsuccessful attempts, your business relationship may exist locked out. Please telephone call Memory Book Company Technical Support at 1-877-302-3140 if this problem persists.

How practice I delete an entire page?
To delete everything on a folio, go to 3) Pages and navigate to the page you lot desire to clear out. And then, click on Edit > Select > All. After that, click on the delete central on your keyboard.

How do I reflow my pages?
Lock anything on the page you wish to proceed. If you do not want to go on anything on the page, become to Edit > Select > All and so click delete on your keyboard. To begin reflowing, go to Menses under iii) Pages. Cull the portrait category yous want to reflow and adjust Builder settings as necessary.

I was trying to move my photoboxes and text boxes upwards and my bottom rows overlap each other. How do I gear up this?
Become to View and deselect Snap to Grid. Select all that yous are trying to motion and nudge them using your arrow keys on your keyboard. They volition now all move i pica at a time and won't overlap.

Why am I able to place an image across two pages merely not a text box?
This is a rubber feature in the program to ensure that text will not fall into the gutter and non exist seen in the final yearbook. The best solution would exist to create two dissever text boxes and split the heading between both pages.

Tin can I put my pictures on the outside of the blueish line?
The blue line on the folio is the margin. The margin is gear up to ensure that no important elements of your book become trimmed off. You may extend images beyond the margins. All the same, lookout for faces or other elements that you don't desire to become trimmed off.

How do I brand a solid color background?
Add a shape to your folio by clicking the Shape push button in the top toolbar. With the shape selected (highlighted), click on the Format tab. Change the Make full color to the desired color. Next, click on the Make Background push button to make the shape a full-page solid color.

I can't meet my proof PDF subsequently I select the printer icon. What exercise I do?
Brand sure you fix your Internet browser to allow pop-ups from world wide web.memoryebooks.com.

I have an image I would like to use as a background. What size does it need to be?
Images will demand to have pixel dimensions of at least W:2000 ten H:3000 in social club to be used as a background. Yous tin notice out the dimensions of any image with an image editing software, or past checking the properties of the image file.

I can't print my proof PDF. What exercise I exercise?
First, completely shut out of your Cyberspace browser. Adjacent, launch your Adobe Acrobat. When ready, go to Edit > Preferences > General. Under Categories on the left side, choose Internet. Uncheck the box next to Display PDF in browser and select OK. After configuration, you will exist asked to restart your computer. If you have more than one version of Adobe Acrobat, change the Preferences settings on all of them.

Can I impress all proof pages at one time?
This feature is currently unavailable.

Can I consummate/submit all pages at once?
This feature is currently unavailable.

I'thousand set to submit my pages. I or more than of my page thumbnail previews is showing upwards as bare in the Page Ladder. What do I practice?
How the page looks when yous click on the printer icon will be how the page will exist produced subsequently you submit the folio. So, if the low-resolution PDF shows nothing, and so the page is indeed blank.

I am trying to submit a page, but I keep getting one or more than of the post-obit unable-to-modify errors:

an empty image (or text) box exists

chemical element positioned between meridian margin and top edge of page

element positioned between lesser margin and bottom edge of page

element positioned between left margin and left edge of page

chemical element positioned between right margin and right edge of folio

Go back to the Page Editor (Step 3 > Pages) and select all Incomplete elements (Edit > Select > Incomplete). Delete any empty text or photoboxes, fix text boxes that are too small for the text they comprise, and identify text in separate text boxes (for fault messages that say "text may non wrap correctly"). The last four mistake letters listed above usually occur when you apply a template that includes a page number and/or lines. Remove the lines or extend them to the drain. As for the folio number, either motion it away from the margin or delete it.

How do I make changes to a page that is already submitted?
Contact your customer service consultant to ask virtually getting a folio unsubmitted. Proceed in mind that the page may already be printed. If so, we may not be able to unsubmit it without a charge and/or delay.

Meaning of common symbols seen in Memory Volume Online™:
An Orange Assertion Point on your page simply means that the paradigm has non been tagged with whatever names. This is for organizational purposes only, and does not affect your pages.
Clicking this icon will allow you to view information about the file, including Max Size, pixel dimensions and file proper name.
A green check mark on your photo indicates the image already has been placed on a folio. This will help you lot make up one's mind which images you have already used in your book.
A red X through your text on the page indicates the text box is not large enough for the text within. Enlarge the text box to ensure that all text inside the box will print correctly.